Effective Date: [5.11.2024]

1. Introduction

At HotelConnect (“we,” “us,” “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you interact with our services, including our website, mobile app, and any other services we offer (collectively, the “Services”).

2. Information We Collect

We may collect the following types of information about you:

  • Personal Information: Includes your name, email address, phone number, mailing address, date of birth, passport information, and payment details, which are collected to facilitate bookings and fulfill our travel services.
  • Travel Preferences: Details such as destination preferences, accommodation choices, and special requirements (e.g., dietary restrictions or accessibility needs).
  • Transaction Information: Information about payments, bookings, and purchase history.
  • Device and Usage Information: Data collected through cookies and other tracking technologies, including IP address, browser type, and browsing activity on our website.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, improve, and personalize our services, ensuring your bookings and travel arrangements are seamless.
  • Process your transactions, including booking confirmations and payment processing.
  • Communicate with you regarding booking details, customer support, and special offers.
  • Comply with legal obligations and prevent fraudulent activities.

4. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors, including airlines, hotels, and car rental companies, to fulfill bookings.
  • Payment Processors: To process transactions securely.
  • Legal and Regulatory Authorities: If required by law or to protect our rights or the rights of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access and disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have certain rights related to your personal information, including:

  • Accessing and updating your personal information.
  • Requesting deletion or restriction of your data.
  • Withdrawing consent where applicable.

To exercise these rights, please contact us at 7028027017.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

8. International Data Transfers

If you are located outside of HotelConnect, please note that we may transfer your information to countries with different data protection laws. By using our services, you consent to this transfer.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

HotelConnect
Email: feroz@hotelconnect.in
Phone: 70280 27017
Address: Sohrab Hall, Office No 433, 4th Floor, Tadiwala Rd, near PUNE RAILWAY STATION, Sangamvadi, Pune, Maharashtra 411001